• Our Purpose
• Legal and Regulatory Framework
  • By-Laws
  • Company's general information
• The Company
  • History
  • Description
  • Enap Refinerías
  • Enap Sipetrol
  • Subsidiaries and Affiliates
  • ENAP in Magallanes
  • ENAP Worldwide
  • ENAP at GNL Quintero
• Organization and Structure
  • Organization Chart and Board of Directors
    • ENAP
    • Enap Sipetrol S.A.
    • Enap Refinerías S.A.
  • Remuneration
  • Staff Consolidated Information
• Subsidiaries and associated companies of ENAP
• Transparency Law
  • Legal and Regulatory Framework
  • ENAP Organization Structure
  • Roles and Competencies
  • Annual Report
  • Financial Information
  • Subsidiaries and Affiliates
  • Staff Consolidated Information
  • Participation Interest in Related Companies
  • Remuneration
• Material Information
  • Year 2023
  • Year 2022
  • Year 2021
  • Year 2020
  • Year 2019
  • Year 2018
  • Year 2017
  • Year 2016
  • Year 2015
  • Year 2014
  • Year 2013
• Annual Report
  • Year 2021
  • Year 2020
  • Year 2019
  • Year 2018
  • Year 2017
  • Year 2016
  • Year 2015
  • Year 2014
  • Year 2013
  • Year 2012
  • Year 2011
  • Year 2010
  • Year 2009
  • Year 2008
  • Year 2007
  • Year 2006
  • Year 2005
  • Year 2004
  • Year 2003
• Ethics and Compliance
  • Our Management
  • What we do
  • ENAP Values
  • Code of ethics
  • Policies and standards
  • ENAP responds: Inquiries and Complaints

ENAP responds: Inquiries and Complaints

We want to inform you that our new Hotline for Queries and Complaints is now available, which is administered independently by Fundación Generación Empresarial, granting the security measures and usage standards necessary for this type of applications.

To access the system and make any inquiries or file a complaint, you must enter the intranet or ENAP website, Ethics and Compliance section, or directly to the link https://enap.ines.cl/enap/formulario.

If you have filed a complaint through the line previously in force and in the process of being investigated, we ask you to contact us through the mail gerenciacompliance@enap.cl, in order to keep in touch and be able to inform you of the result of its process.

For further questions, do not hesitate to contact us at gerenciacompliance@enap.cl.